Two points are regularly confused. First, some freedom to choose your hospital is already included in basic insurance, but it's limited: you choose among listed hospitals, and treatment outside your home canton is reimbursed at your home canton's rate. Second, licensed providers are bound by tariff protection: for mandatory benefits, they may not bill you anything beyond the official tariff.
Dentist, Glasses, Psychotherapy, Acupuncture: What's Covered
The overview above sorts benefits into categories. But the real questions are about specific services, and there the answers get more nuanced.
Does Basic Insurance Cover the Dentist?
Generally, no. Cavities, dental hygiene, and braces aren't mandatory benefits. Dental treatment is covered only for a severe, unavoidable disorder of the chewing apparatus, for a severe systemic illness whose treatment requires it, or, as a fallback, for an accident with no other coverage.
Articles 17 through 19 of the Health Care Benefits Ordinance list exhaustively which conditions qualify. Anything not listed there, you pay for yourself, even if the treatment makes medical sense.
Does Basic Insurance Cover Glasses?
For children, yes; for adults, almost never. Up to age 18, there's a contribution of CHF 180 a year toward eyeglass lenses and contact lenses, on an ophthalmologist's prescription. Adults don't receive this annual contribution.
Higher contributions are possible regardless of age, but only for specific eye conditions, such as after surgery or an illness-related change in refractive power. You always pay for the frames yourself, even for a child.
Does Basic Insurance Cover Psychotherapy?
Yes, provided a qualified physician orders it. Since 1 July 2022, the referral model has applied: licensed psychotherapists bill basic insurance directly for their own services. Without that referral, the treatment remains a private matter, and you bear the full cost yourself.
Does Basic Insurance Cover Acupuncture?
Yes, if a licensed physician performs it. What matters isn't the method, but who provides it: only a physician with a specialist qualification and complementary-medicine training may bill for complementary-medicine services.
Treatment from a therapist without this qualification isn't a mandatory benefit — it's a matter for supplementary insurance.